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42 Showrooms Canada-wide!
42 Showrooms Canada-wide!
1-877-374-3439 1-833-227-0500 1-866-282-8856
Manage My Order Returns OR Warranty
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1-877-374-3439 Customer Care
1-833-227-0500 Aug. 26 Deliveries
1-833-227-0500
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Returns and Exchanges (up to 60 days after delivery)

Before you request a return, replacement or exchange for a delivered item, please read our return and exchange policy. This policy applies to both online and in-person orders. Note that CAS reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason and that restocking fees may apply.

Returns and Exchanges are handled by our Customer Care After Delivery team (1-866-282-8856). Agents cannot assist you prior to submitting a Return Request below. Please allow up to 2 business days for a response.

If you would like to continue with your request, begin by entering the order number and shipping postal code below.

Extended Warranty

iA Extended Warranty 1-866-913-1350 https://iaserviceplan.ca/claims-and-support

Manufacturer Warranty

Manufacturer
Length of Warranty
Phone Number     
Email
Online Service Portal
AG International
Elica & Kobe
2 years
1-888-651-2534  
info@agintl.qc.ca
aftersales@elica.com
 
Beko for Blomberg
2 years
1-855-643-2356
 
https://www.beko.com/us-en/support/contact-us
Blue Star
2 years
1-800-449-8691
sales@bluestarcooking.com
 
Broan/Nutone/Venmar
1 year
1-800-567-3855
 
https://help.broan-nutone.com/en
Bosch/Thermador
1 year
1-800-944-2904
 https://www.bosch-home
.ca/en/service/contact-us
/repairs
https://www.bosch-home.ca/en/service/get-support
Dacor
2 years
1-844-509-4659
 
https://www.dacor.com/ca/owner/support/contact-us/
Danby/Silhouette
1-2 years
1-800-263-2629
 https://www.danbyapplia
nceparts.ca/contact-us/
https://www.danbyappliance/
Distinctive
(Eastern Canada only) for Bertazzoni, Cavavin,
Coyote, Faber, Falmec,
Fulgor Milano, Huebsch
1-2 years
1-800-561-7265
 
https://www.distinctive-online.com/pieces-service/
Electrolux/Frigidaire
1 year
1-800-265-8352
 
https://support.frigidaire.ca/repairs/information
Forno
2 years
1-866-231-8893
 
https://forno.ca/support/
Hamilton Beach/RCA
1 year
1-800-968-9853
parts@curtiscs.com
https://www.curtisint.com/product-support/
Hisense
1 year
1-855-344-7367
 
https://www.hisense-canada.com/en/support/service-request/
LG
1 year
1-888-542-2623
 
https://www.lg.com/ca_en/support/productsupport/repair
Mabe for GE, GE Cafe,
Haier, Moffat & Monogram
1 year
1-800-561-3344
service@geappliances.ca
https://service.geappliances.ca/servicio
Midea
2 years
1-888-365-2230
 
https://midea.dexwell.com/service-request
Pacific Specialty Brands
(Western Canada only) for
Capital, Cavavin, Falmec,
Faber & Fulgor Milano
1-2 years
1-604-430-5253
 
https://www.cognitoforms.com/PSB4
Samsung 
1 year
1-800-726-7864
 
https://www.samsung.com/ca/support/emailsupport
Sharp
1 year
1-866-437-4277
 
https://sharp.ca/en/contact-sharp
Thor
2 years
1-877-288-8099
 
https://www.thorkitchen.ca/service/
Whirlpool
Amana, Jenn-Air, Maytag, KitchenAid
1-2 years
1-800-807-6777
 
https://www.whirlpool.ca/en_ca/schedulerepair.html
https://www.whirlpoolparts.ca/en_ca.html